Frequently asked questions (FAQs)
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1. How do I place an order?
Online: you can register first, and then input shipping address.
If your current page is model page, can order it directly.
You can add the products to cart first, then order them together.
When put the order, you can see the PI. When we send the goods, you can see the invoice or packing list.
And also can click the other site link, such as Aliexpress, Ebay or Amazon, then order.
Offline: you need tell us the detailed model, quantity, will make PI for you.

2. How to view the detailed model?
All of our products have unique model, you can view the product specification, and click the model. If it has child models, click "View details", will appear child models, otherwise it don't have child model.

3. How to pay?
If you order the items online (in our website), you can pay it by PayPal/Credit Card directly. If can't, can click order, then click PI, can pay to the PI's accounts. Or send us message or email, can make a Paypal invoice for you.
Or pay it by bank transfer, western union (will generate a PI with our account).
If you pay it by bank transfer, pelase ensure pay all bank charges (inlude sender bank charge and intermediary bank charge).

4. How to ship the goods?
We support two type couriers:
Cheap and long shipping time, such as China Post Registered Air Mail, ePacket.
Commercial courier and fast shipping time, such as DHL, FedEx, UPS, TNT, EMS, e-EMS.
Also support by sea or air.

5. When you will ship the goods?
We have many goods in stock, if it is not in stock, delivery time is usually less than one week. If you are urgent at the goods, you can contact us first.

6. Other question?
If you have other question, please contact us directly, our email is sales@finglai.com.